PRE-BID NOTICE Library Subscriptions (Албания - Тендер #67453173)

Description

Dear companies, The WTO will soon launch an invitation to bid, ITB (est. by mid Oct) to select one or several agents to manage subscriptions to physical and online resources (journals, newspapers, data, news, and research services). Main Requirements: • Subscription management across print and electronic formats • Clear subscription conditions and pricing by format • IP-based or named-user licensing as appropriate • Provision of access URLs, credentials, and usage statistics • Consolidated invoicing (ideally once per year, in CHF, VAT excluded) • Key account management, escalation procedures, and access to training • Ability to add new titles during contract period Evaluation criteria: Minimum 3 years’ experience in subscription management (negotiating/ leveraging purchasing power); ability to handle both French and English providers, User friendliness of the online subscription platform (demoed via a link) Minimum of 50 titles proposed Acceptance of WTO"s terms and conditions Financial submission in the Excel format submitted by the WTO, including the management fee in addition to subscription costs. Fees and prices must be fixed for the initial 3 years, with capped increases for extensions. Important Considerations: Adherence to WTO IT security, provision of data in exportable formats, WTO branding of online resources where possible, compliance with intellectual property requirements. Duration: 3 years (2026–2028) + two optional 1-year renewals (through end 2030), subject to satisfactory performance. Monitoring & KPIs (not exhaustive) • Responses to queries within 2 working days • Online access issues resolved in <48 hours • Print claims resolved within 1 month • Transitions, timings for cancellations management • Invoicing clear and efficient • Quality of usage analytics/statistics The above should not be construed as firm commitment. Please note that this is a pre-bid notice to inform the market on the upcoming procurement opportunity. No Q&A session will be accommodated. However, interested companies are free to confirm their interest via a message posted in the correspondence module. We look forward to your participation in this ITB process. Best regards, The WTO Procurement Section