Albania National Water Supply and Sanitation Sector Modernization Program (Албания - Тендер #65905222)

• Project ID

P170891

• Project Title

Albania National Water Supply and Sanitation Sector Modernization Program

• Country

Albania

• Notice No

OP00371021

• Notice Type

Request for Expression of Interest

• Notice Status

Published

• Borrower Bid Reference

AL-AKUK-329923-CS-INDV

• Procurement Method

Individual Consultant Selection

• Language of Notice

English

• Submission Deadline Date/Time

Aug 12, 2025 00:00

• Published Date

Jul 30, 2025

• CONTACT INFORMATION
• Organization/Department

Agency for Water Supply, Sanitation and Waste

• Name

Elidjana Celaj

• Address

Rruga Sami Frasheri, Nr. 4, Tirane

• City

• Province/State

Albania

• Postal Code

• Country

Albania

• Phone

00

• Email

procurement_p4r@akuk.gov.al

• Website

akuk.gov.al

REQUEST FOR EXPRESSIONS OF INTEREST

(CONSULTING SERVICES – INDIVIDUAL SELECTION)

National Water Supply and Sanitation Sector Modernization Program

for

“Local Consultant for preparation of TS for Common software solution for billing, cashing, meter reading and business intelligence for AKUK and regional water and sewerage utilities (e-billing)”

Ref. No. AL-AKUK- 329923-CS-INDV

ALBANIA

Project: National Water Supply and Sanitation Sector Modernization Program

Grant No.: TF B8448

Assignment Title: Local Consultant for preparation of TS for Common software solution for billing, cashing, meter reading and business intelligence for AKUK and regional water and sewerage utilities (e-billing)

Reference No.: AL-AKUK-329923-CS-IC

The Government of Albania has received from the International Bank for Reconstruction and Development (hereby referred to as World Bank) a loan in the amount of US$75 million to support the Ministry of Infrastructure and Energy (MoIE) to implement the National Water Supply and Sewerage Services Sector Strategy 2019–2030 (NSS) which aims improve sector performance and achieve national sector goals. The loan proceeding will finance the Albania National Water Supply and Sanitation Sector Modernization Program which is structured in three results areas (RAs) which contribute to the NSS’s seven strategic objectives while focusing on (i) improved efficiency and quality of services (objective no. 3), (ii) improved financial sustainability and affordability (objective no. 4), and (iii) increased access to water supply (objective no. 2).

The overall objective of the assignment is to develop technical specifications for the procurement of the activity related to the implementation of a unified central software solution for customer management, invoicing, collection, reporting, business intelligence on behalf of AKUK and the Regional Water Utilities.

The detailed Terms of Reference (ToR) for the assignment can be found at the following website: https://akuk.gov.al/

The activities described in these TORs are expected to be completed within a period of 10 months, following the signing of the consultancy contract.

The Consultant should have:

• A bachelor"s/ master"s degree in computer science, information systems, or a related field.
• Proven experience (5+ years) in designing and developing billing systems, preferably for utilities or similar industries.
• Strong understanding of database technologies, system architecture, and software development methodologies.
• Strong understanding of e-billing systems, customer management platforms and enterprise software solutions.
• Proven experience with data migration and system integration.
• Familiarity with security best practices and data privacy regulations.
• Knowledge of the Albanian business environment and regulatory requirements.
• Excellent communication and presentation skills.
• Strong command of English and Albanian language.

Applicants that fulfil the qualification requirements will be further evaluated based on the below criteria:

1. General Qualification – 30 points

2. Adequacy for the assignment – 60 points

3. Language – 10 points

The service will be selected under the provisions of the World Bank Procurement Regulations for Borrowers under Investment Project Financing” dated July 1, 2016, revised on November 2017, August 2018, November 2020, September 2023, February 2025 based on the method of Selection of Individual Consultants (IC) under a lump sum contract.

Further information can be obtained at the address below during office hours 08:00 to 16:00, Mondays to Thursdays, and from 08:00 to 14:00 on Fridays.

Expressions of interest (CV, Cover letter and documentary evidence for fulfilling the qualifications) must be delivered in a written form to the address below in person, or by mail, or by fax, or by e-mail within August 12th , 2025.

Agency of Water Supply and Sewerage

Ministry of Infrastructure and Energy

"Sami Frashëri" Str., No. 4, Tirana, Albania

procurement_p4r@akuk.gov.al

Источник закупки

Импорт - Экспорт по стране Албания