Office-support services (примерный перевод: Офис-службы поддержки) (Норвегия - Тендер #2548430) | ||
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Страна: Норвегия (другие тендеры и закупки Норвегия) Организатор тендера: Norwegian Broadcasting Corporation Ltd (NRK) Номер конкурса: 2548430 Дата публикации: 13-12-2017 Источник тендера: Единая система закупок Европейского союза TED |
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Norway-Oslo: Office-support services
2017/S 239-497228
Prior information notice
This notice is for prior information only
Services
Section I: Contracting authority
Internet address(es):
Main address:
Address of the buyer profile:
Section II: Object
New Internal and External Case Handling Solution — RFI
Norwegian Broadcasting Corporation Ltd hereinafter referred to as NRK will with this prior information notice invite you to this technical market dialogue and announce that we aim to procure a common and comprehensive system that simplifies and improves the processing of inquiries from the public and internal users. These inquiries range from pure requests for information to complex and operational critical errors. Some of the inquiries are IT-related and can be addressed by standardized solutions, such as "event, problem and change", but there is also a significant volume of requests that fall outside of this and can be treated with fewer contact points.
Norway.
Norwegian Broadcasting Corporation Ltd hereinafter referred to as NRK will with this Prior Information Notice invite you to this technical market dialogue and announce that we aim to procure a common and comprehensive system that simplifies and improves the processing of inquiries from the public and internal users. These inquiries range from pure requests for information to complex and operational critical errors. Some of the inquiries are IT-related and can be addressed by standardized solutions, such as "event, problem and change", but there is also a significant volume of requests that fall outside of this and can be treated with fewer contact points.
We ask contenders to note that this is the only planned announcement of this acquisition.
The Contracting Authority uses Mercell Sourcing Service. To show your interest, as well as access any documents, click the link below or copy and paste the link into your browser. [[Https://permalink.mercell.com/77826356.aspx]]. Then follow instructions on the website.
The financial frame of this contract will be based on which systems we can consolidate and what added value we can get in the organization through a comprehensive solution. For full details of the prior information notice see the invitation found at:
[[Https://permalink.mercell.com/77826356.aspx]]. Then follow instructions on the website.
Section IV: Procedure
Section VI: Complementary information